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To ensure that our customers are shopping with confidence, redfort international offers a full refund within 14 days of purchase date.
Subject to the listed conditions:
1. Items purchased at a reduced price during a sale or promotion period can be exchanged or refunded within 14 days of the purchase on these items.
2. The product and packaging, including labeling, must be undamaged and complete that the product can immediately be made available for resale at the full retail price along with original receipt. Items to be exchanged or refunded should be in a resellable condition in their original packaging accompanied with a valid receipt.
Ensuring that we do care about our customers, and for the hygiene and safety of our product. Products cannot be exchanged or refunded if they are not in original condition. unless there is a clear defect, we will then investigate and find the optimum solution. If the order is deemed as fraud, the customer holds full responsibility and no refund will be issued.
3. A product will be refunded or exchanged only with the same amount stated on the receipt.